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2.0

Summary

HDFC Bank Visa Credit Card
arpit Aggarwal@arpit07531
May 31, 2015 09:26 AM, 24233 Views
Worst customer care service

No matter how attractive their offers are, their customer care service sucks.Firstly they don’t have a toll free customer care no.


Secondly they lack so much in staff, that it takes around 15-20 minutes of waiting time to talk to them.  Moreover they don’t have any mechanism to inform their customers of their waiting no in queue. Their customers have no option, but to wait in frustration for long duration. To add to the frustration, their customer care staff aren’t patient enough to solve customer’s queries, they may drop your call anytime during conversation.


If you are like me, who dislike unprofessional ism then don’t go by this bank. My experience with this bank has been very frustrating.

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