I bought HDFC Life’s ULIP plan & submitted all the required documents and paid the premium. After that, they shared me the policy document along with the receipts. Whenever I tried to access my policy, it showed ‘No records found’ and when I called the customer support to inquire about this, their one & only answer would be ‘Technical fault and we will never be able to assist you’.
For about an week, this was a routine answer that I heard on daily basis. I don’t understand that, if they were unable to issue the policy without any glitches, how are they going to manage my investment and provide me hassle free returns once my investment is done? My kind suggestion for you guys would be don’t ever think of investing with HDFC Life Insurance product.