I have taken HDFC ERGO POLICY IN DEC 2013 for 2 years. When it was about to close I have recieved a call again from HDFC credit card, to renew it and they will block amount from credit card on pro data basis. I have asked that customer care executive to set EMI for 1 year but block amount of 2 year policy, but he informed me that sir if you are taking two year policy, we will give them total amount to HDFC ERGO instantly, but we will set EMI for 2 year it will not be set for 1 year.
So I think he was making me fool as I talked today another executive and she told me that it can be done. So its confirmed they are cheating customer by giving wrong information.
Earlier I have also requeted to call me before setting EMI, but I have not recieved any call from them and HDFC CREDIT card set EMI FOR 24 MONTHS. And after calling an excutive suggest me to discuss with HDFC ERGO, when I asked ERGO, THEY confirmed that setting EMI is not in their control. Its completly in hand of credit card department.
Finally I would like to say be aware because they will try to make you fool to set maximum period of EMI in order to earn more money.