I purchased HDFC life policy last year the worst decision of my life. But fortunately while taking the policy I recorded the conversation between me and agent where agent was assuring me of higher benefit i.e. 20 lakhs whereas actual benefit was less than 13 Lakhs. after 20 days I launched a complaint but nothing happened.
Then I went for 2nd level of escalation it took 2 months I provided the call recording but finally they gave clean chit to agent, finally I lost 1 lakh in it. It proves these peoples are frauds and cheaters.