To whom so ever it may concern,
I am a “Health Sanctuary” customer, I paid RS: 30, 000 (Card payment- Thank GOD, better proof) on date 16th of April’11 for my Rhinoplasty ( Surgerical procedure to correct the noise) at your Safdarjung Enclave branch to Miss Sibu (who was the employee at that time). She had given me ...a date of 17th of April’11 for the Rhinoplasty. I reached to Safdarjung Enclave branch on 17th of April , However She has apologies and said that "due Doctor’s un-availability we won’t be able to do the Rhinoplasty today. However, Mr. Nadeem is here, and he would try to massage your noise and give you some injection for temporarily as you are going your friends marriage party ( My Friend marriage was there at Jharkhand, that I have told to Miss. Sibu) and you can return from marriage then we will plan for Rhinoplasty".
Till that day to now, I am following up for a date for Safdarjung Enclave branch and unavailability trend of doctor’s was continued. Even they had fixed one date too on 26th of Nov’11 & again called me up on 25th of Nov’11 for doctor’s un- availability. On this Saturday ( 17/12/11), when I had visited the branch, they told that my Rhinoplasty has been done. A sock to me ( I was really not aware of that, may be in my dream). They made me talk with a corporate office guy (Prasad: 9650636882) and he promised to help within a day. However, yet he has not provided the solution and told that Mr. Nadeem has informed him that Rhinoplasty has been done for me. And he asked me to contact Mr. Nadeem. As he was at Gujranwala branch, I called up there, the receptionist says, he is busy and If I can call up after 5 minutes. I called up after 5 minutes and she told me that let me ask him if he is free, than she came back and told me that he has left from the office. Again I have called Mr. Naddem at his mobile number ( 9711728913), he said it is not Mr. Nadeem’s number, it is “puchu” from Sahadra. When I told that I have taken this number from Health Sanctuary corporate office, then he told that I am working with Health statuary as a accountant.
However, I am not Mr. Nadeem. My question is : Can’t you guys dare to stand infront me ( when I know it is Mr. Nadeem)?? How many lies you would like to tell me?? Do Heath Sunctuary value their customer?? Why you guys cheating to the innocent people?? If I won’t get justice, let me what should I do?? Should I go to police ??? should take help of media & social Media (Face book, twiter ) to tell your truth?? Or Should I focus on your customer to make them aware that you guys are cheater??? What should I do?? Please advice!!