I had ordered baby wipes on the site on paying Rs 248. including the 50/- for shipping charges, which they promised to be delivered in 4 days.. but did not receive it even after 7 days on making inquiries got to know they had sent the courier to a wrong address which the courier company returned back.
On making multiple calls and following up with them on my order I always got a false promise that they would let me know the status in 24 hrs / 48 hrs etc.. even after 4 days of lodging the complaint they did not have the courtesy to respond back and update me about the product. every time I had to follow up with them and I get a standard answer that the product is shipped..
Finally getting frustrated I asked for a refund which they are said they can initiate only after receiving the product back from the courier company.. I feel so cheated.. I paid upfront before receiving the product based on trust of the brand, did not get the product, now I don’t even get the refund .. how worse can it get...
friends stay away from healtkart.com not worth spending the hard earned money and loose time and effort to get the product from them...