I am also one of the dissatisfied customers of Hero Duet Vx. Let us see the review. I purchased in Feb 2016 and so far covered 2000 Kms. I belong to coimbatore city.
Only good thing in Duet is its external design and looks. There are too many negatives in this vehicle.
First major thing is Ride Quality. There is always vibrations in the vehicle even in goodroads. Always I feel that there is a shivering in the handle and foot board.This vehicle is suitable for 2 to 3 km ride. Not suitable for long drives. Over a period of time you will get back pain for sure.
I complained to showroom guys.They are not accepting this fault and telling that vibration is normal. I have to blame my self for buying this vehicle.
Low Pick-up . Uncomparable to Honda Activa.
Heavy noise in the vehicle as if a rice grinder is running inside.
Weight is heavy and tough to handle. Not suitable for ladies and old people.
Hot air coming from left side of the footboard.Highly irritating when you are in signals. I am calling the coimbatore guys whoever is facing these problems.
We will form a group and fight these unscrupulous Dealers and "Hero" company. Please remember that 64000 Rs is not a joke. it is our hard earned money. I have created a e-mail ID heroduet@gmail.com . Please share your experiences to the above e-mail ID.
Thanks and Regards,
Prakash NarayAnasultann,