I have been riding a splendor since 2001.it is a really wonderful and it has never let me down on any instance even today my bike gets started with just one kick start.but the problem is with the poor service rendered by the company outlets which is abysmal when the bike was in the free service period they would just water wash the bike and give it back and the other problems which I had complained was never rectified and since it was the warranty period I had no options other giving the bike to them for service or else the warranty would become void further more one time there was an official from herohonda who had came for an visit to the service outlet took note of our grievances it was just an eye wash visit because even after nothing had improved with regards to the service aspect after the warranty period I had all problems rectified through a local automobile specalist who sorted out the recurring problems.
From my point of view either the people working there are not properly trained or else it shoild be the callous attitude of the people working there, though the bike is almost a trouble free bike the problems if any arise should be sorted out which would improve the image of the company.
The company should not have the attitude of "We have sold the bike so why bother, let them complain"