I have taken godrej hi care for two of my flats in bangalore. the first time when they serviced, the result was brilliant; all the small German cockroaches vanished. but, then but, from the second service their quality, customer service deteriorated really badly. by the third, I had to hollar at their mumbai head office hoping to get things done.
they give you a time but they dont come, pests dont go away after their service, their service personnel are novice, can not speak and refuses to hand over the phone to any technically competent person who can provide you with any information.
five people will call you and will then ask you, your name! how ridiculous can that be?
I was very impressed by their service the first time and had paid 2300 plus x 2 for two flats for annual contract and now I am wondering whether I have done the right thing.