Do not buy any HITAICHI PRODUCT specially a/c. They have worst service network. As claimed by local BM Mr. RANJAN at Bhubaneswar.
They do not serve beyond 10KM radius of any service centre. This is not informed by seller to you and assured best services. In the name of free installation they have outsourced all installation services of Split a/c to unqualified persons.
Took 4 days to install after intense follow-up. I have suffered badly due to bad installation and my a/c is raining water from indoor unit along with ice within 6 days after installation. They are not attending my complaint for last 7 days. I am reeling under intense heat this summer. Please be informed about the pitfalls of buying an unknown product.
I went ahead against my better judgment and bought HITACHI KAZE NEO SPLIT A/C (1.5 TON) instead of regular models from LG, SAMSUNG, VOLTAS and CARRIER etc. (I already have 3 nos. LG a/c and 1 from Whirlpool) where I do not suffer any problem due to their Service personal tantrums.
Complaint # 15060300435 dt: 03.06.2015