Having being lured by their marketing and thinking that Hitachi is a very good brand, I bought two Hitachi Window ACs. But the experience has been very bad. The gas leaked just after the 1 yr warranty period got over and the repair charges are INR3500/-.
When I checked around, I found that gas leakage and motor failure problems are very common with Hitachi ACs and that would mean, you may have to shell out Rs 5000-10000 on maintenance alone within 2-3 years.
On one hand, their product quality has gone down significantly, on the other hand, they have increased their maintenance charges by more than 30%. Its a bullsh*t strategy to make their revenue and in long term going to hurt their brand irreversibly. Pls be careful and do your thorough check, before investing your hard earned money into such a brand.
I feel like I have been fleeced by Hitachi and will probably never buy this brand again.