RISHI BAGREE
Date: May 20, 2009
Sub: Third WET service not received and complain is pending from last 1 monthRef: Model no. RAV014EM021, MACHINE NO. 080D16547
*Compressor number 601308015735, fan motor no – C08FA0008111
*I ave purchased above mentioned machine from Khoshla electronics, Hazra, Kolkata on 6/05/2009 and was installed at 16/05/2009. The problem arises from 20th april 2009 when there was some noise coming out from the AC. We have complained the same to your service centre M/s mullick air conditioning co. P limited on 24th april 2009 . The Receptionist confirm the complaint and gave me complain number 345 and said it will be attended within 2 days . But till date neither the complain is attended nor the wet service is done . All I get some complain number(550 in the next case) whenever I called up .
Sir I have 7 AC in my home and whenever I call them they turn up in 2 days days .But in your case I must say that your agent is totally incompetent to handle the amount of calls . I would like you to look into the matter and do the needful
Thanking you,
Yours faithfully,
Rishi BAGREE