I PURCHASED THIS AC IN 2011 WITH A LOT OF EXPECTATIONS BUT IT DIDN’T MET WITH MY EXPECTATIONS. BOUGHT FROM A OFFLINE STORE CROMA FROM DELHI. IT CAN’T COOL A ROOM OF 10*15. I HEARED A LOT ABOUT HITACHI SO I PURCHASED IT FOR 32K BUT NOW PLANNING TO BUY A NEW AC OF VOLTAS COMPANY. GUYS WHO ARE GOING TO BUY THEIR FIRST AC I WOULD RECCOMEND THEM TO BUY VOLTAS AC RATHER THAN A HITACHI. THEY ALSO CHARGE A LOT FOR SERVICE AN OTHER MAINTAINENCE ETC.