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Homeshop18

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Summary

Homeshop18
jyoti @Jyo3
Mar 14, 2014 06:23 AM, 12226 Views
(Updated Mar 14, 2014)
A confusing experience!

I ALWAYS watched HS18 ads on TV & would get mesmerized by the awesome products. So I ran into the online shopping website whilst browsing and didn’t know you could order online until recently. I ordered a pair of F3 gold sandals in my size.


After 4-5 days, I received the parcel. Wrong color, wrong size & shabby packaging. Called the CC. Informed them, but they said it was out of stock but it wasn’t mentioned on the website at all. The pick up took 2-3 days.


Refund took a lot of time, almost 16 days. They sent me a cheque. Which I myself had to go and deposit in the bank. It got cleared after a week!


I feel really bad because this was not a bad experience but a stressful one, since I really wanted those shoes & they were out of stock.:(

(0)
Dear Customer, Warm greetings from HomeShop18!Apologies for the delayed response! Your feedback has been taken into account and we at HomeShop18 will do everything we can to perfect our services.We regret the inconvenience caused to you and look forward to serving you better in the future.Regards,Homeshop18
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