Dear friends once think before buying from Homeshop 18, as this is the worst service provided by a online store India.
My order number is 931773991 for Sony DVD Player with remote, I received faulty product on 15th Oct (the disc tray is not coming out) and I registered a complaint on October 17 with no 88523291 and there was no action taken by them.
I called them many times for the update they said that I have to courier the product back and replace it, they said they will sms the address where to send but till now I have not received any sms. I called in the evening then they advised me to repair it at local service center. I gifted it to my in-laws and I felt ashamed to say that I gifted through Homeshop 18.