Ordered a Samsung Galaxy Tab 2 from HomeShop18 as a surprise gift for my wife vide
Order # 916593173 on 17.09.2012. (Money is already paid for the product).
It should take 8 WORKING DAYS to deliver the same. But on the 10th day - called up - they said another 3-5 WORKING DAYS to deliver the same. OK - I said will wait. On the 2nd working day - called up to check status of my order - came to know that it is already delivered by Aramex Courier (these guys should stop the business of courier - where WITHOUT any ID PROOF of the person - who it is addressed to - handsover the package and WRITES on the POD Note that delivered to the ADDRESSEE - WHICH IS A BIG LIE). Now almost a month has passed no sign / status is known.
Whenever contacted asking status of the Order - they say please wait - our seniors will call back. Now another 5 working days were asked for resolving (Either REFUND of whatever I have or deliver the PRODUCT to the addressee). Today is the 4th day. Called up - they said - someone senior will call up in 4 hours time. But No One Called Up. Coming monday is the 5th day. If this is how they resolve - then would request all you Folks with due respect - Beware of buying anything from Home Shop 18 website.