I purchased various items under adv receipt # 2003059419 from Hometown Punjagutta on 09-June and ended up receiving one of items in a damaged condition on 29th June. Ever since that day, I have been trying to talk to people and get this replaced but with no success.
Customer care # on the receipt do not work!
Whomever you call after finding # from web says call someone else on another #.
I have no idea if at all they intend to replace my damaged item ever.
I must have made a minimum of 200 phone call attempts and spoken to atleast a dozen different people at hometown- Anita, Srinivas, Fitting dept head, Mahesh (claims to be the incharge of Hometown-Hyderabad) but everyone has only told false stories.
Once in a while when I was able to speak to people at hometown, they shamelessly offered me that I should get this repaired and not insist on a replacement- I am not sure how can they even dare make this offer when they are asking us to pay a premium by buying with them.