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Shweta Dixit@dixitshwetammt
Apr 03, 2015 09:14 PM, 13674 Views
Making people fool by lucrative offers ....

I received mail regarding an offer on recliners, I visited website and I called there executive and confirmed everything about offer and product twice and ordered the product. I received the confirmation call and mail, they asked me for ID proof, I provided.

at the end of the day I received the mail that order is cancelled because product is out of stock. then I checked the website product was available but at different price then mailed again then the came up with new excuse that that was due to technical error and we are refunding your payment. no one even care and called from them.

I really got disappointed. as I wasted my entire day for the complete process and result was sorry. that is not acceptable.

I even mailed to their founder and co founder even they don’t care.

for them we are just a [CASE:2754707] - Fabfurnish Order # 201771112

I am still waiting for my order to be deliver.

(0)
Dear Shweta,Greetings from FabFurnish.com! We are really sorry for the inconvenience here. Despite the best of our precautions, we have failed to deliver a hassle free and fully satisfying experience to you. Each and every customer, their concern, complaint is of utmost importance to us and we really toil hard to serve them the best. Please note that due to some overwhelming response to this particular product, we received huge number of orders and unfortunately some of them were cancelled due to unavailability in stock and the refund of the full amount has also been done.We know that this is not the kind of service you expected and nor do we intend to serve you in any bleak way. We promise a better service next time. Please reply to this email or call us at+91 124 6733300(10 AM-7 PM) for further assistance. Alternatively, you can simply SMS [Order Number] to 9266801996 and get a case registered. Our customer care executives will call you back within 24 hours to assist you further.Yours fabulously,Team FabFurnish
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