Your review is Submitted Successfully. Ã—

HomeTown

0 Followers

1.9

32%

5,933 Votes

WRITE A REVIEW

Summary

HomeTown

srinath @cvsrinath

Jul 02, 2015 02:22 PM, 10085 Views

Misleading and Scant Respect for customer time.

I placed an order in June for a cloth hanger which was shipped in disassembled form.

I got an SMS asking me to get in touch for installation.

I got a call from a service representative who found that it is not furniture and hence he is not able to install. He would inform the concerned authorities.

Nothing happened. I called customer service again yesterday and I was told that someone will contact the same day and setup the time for installation. Nothing happened.

I called today and they are telling me that it is self installation.

The SMS is auto generated. This did not happen with many of the items I bought with Fabfurnish. They are playing the fool.

Overall, I had to wait for 2 weeks for getting a stupid answer.

Next time you order anything with them, just be careful.

Thanks

Srinath

Response

(5)

(1)

Comment

Flag

Brand Response

FabFurnish

Jul 03, 2015 03:00 PM

Dear Srinath,Greetings from FabFurnish.com!We can truly understand your situation as we all are customers at some stage and therefore we empathize with you.We are looking into the raised concern and would definitely get back to you shortly.Please reply to this email or call us at+91 124 6733300(10 AM-7 PM) for further assistance. Alternatively, you can simply SMS [Order Number] to 9266801996 and get a case registered. Our customer care executives will call you back within 24 hours to assist you further.Yours fabulously,Team FabFurnish