I recently ordered sofa cum bed from https://fabfurnish.com and immediately tried to cancel the order (with in 10 mins of the order placement) by calling customer care. Surprised to know that there is no cancellations allowed on furniture. Furniture is the main USP of this and they dont accept cancellations. My order was not even processed, verified by their team by the time I called them. I dont understand any good reason to deny the cancellation as there was no financial loss to them.
I even requested them to gie me a credit note for the same so that I can purchase any items in future, but there was no proper response from them. Their attitude shows that they are not bothered about the customer and only bothered about money. As most of the customers dont check the policies in details before buying they would like to take the advantage of those, hence I would suggest every one to check the cancellation and refund policies clearly. I shop on most of the websites and never faced this kind of bad experience. I had gone ahead and ordered by seeing easy returns on front page without bothered to go in details. So please dont put yourself in this kind of situation and avoid shopping with Fabfurnish.com.