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Navita Thomas@navita_thomas3

Apr 22, 2015 06:17 PM, 9144 Views

Bad furniture; pathetic customer support

I purchased a dinning table which broke down in 20 days. I had just moved the table and it broke down;

And on complaining they said that its not their policy to return the money. had ordered another bed; which at the first place delivered a wrong product and then took more than a month to deliver.

I was totally disappointed with their service; products and their dealing.

Terrible site; I would not recommend this site to anyone.

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Brand Response

FabFurnish

Apr 23, 2015 10:30 AM

Dear Navita,Greetings from FabFurnish!At the onset, we seek apology for the inconvenience caused to you. Please be informed that we are unable to pull out your order details in our system. It would be great if you can share your order number so that we can reach out to you and understand all your concerns to improve our services further.Please reply to this email or call us at+91 124 6733300(10 AM-7 PM) for further assistance. Alternatively, you can simply SMS [Order Number] to 9266801996 and get a case registered. Our customer care executives will call you back within 24 hours to assist you further.Yours fabulously,Team FabFurnish