Hi, We have purchased this product on april 09th 2018. We trusted the brand honda and activa as such for its branding and popularity, but it didnt even took a month for us to be highly disappointed and all our hopes with the product getting shattered. Within no time we realised that the self start does not work and it takes almost 8-10 times a try to get it started. Our hopes with the product further came down when we learnt the self-start doesnt work even with the choke on.We visited the showroom to get our complaint registered. But the service guy didnt disappoint us and we got the expected reply you should always give a kick start to get your scooty started every morning. On further argument he reduced the rpm and told us to take the scooty and said issue is fixed.I was knowing that we are being fooled but thats the only choice we the mango people have. Following day we faced the same issue and we raised a complain online and it looked people are coming in action. Received few calls, was asked to hand over the vehicle immediately ( all these was happening even before giving for first service) . We handed over the scooty and next day they called n said the vehicle is working fine, on enquiry first the person said he kick started the vehicle and later he said he did a self-start and it worked. We reached the showroom and after exchanging few arguments, I told them I will come with a video tomorrow. They insisted and said they will keep for one more day ( we realised we were being fooled again) . Next day we collected the scooty and as expected the scooty started on the first self itself everything was like a magic. The showroom guys sometimes say they have fixed the rpm issue, they sometimes say they have not made any changes.We took back our investment and the vehicle used to start after one or two self attempts but with choke on, I was told choke should be the last option to get your bike started but this became a daily routine.We gave our first servicing then also we told the operator about the issue and got back the standard reply kick start it or keep it started for 5 mins daily. Really a brand new product