Service done by Hoopy on March 18th at Republic of Whitefield for Activa i.
Had taken the service with oil change sheer for convenience at apartment..
Not sure what the checks are performed..yesterday your technician checked not a single drop of oil was there.. your team had drained oil but not filled the oil. This could have impacted engine..Requested a thorough checkup and warranty on engine due to this..
Spoke with Venkata, Shoib and Sudir. Temporary check was performed by a technician and filled the oil.
Instead of convenience, just sharing 1 contact or other.
No proper escalation matrix for the gaps in Quality faced by customer.
We would recommend Tansi or regular service