I recently went to Kashmir with my family and stayed in this hotel around 7 days .the customer service was very nice and as soon as reached to jammu station they provided the picking facility from station only.
After reaching to hotel they had taken basic details like from which place we came and other details .as we went to room one person came from hotel side and told to varies service of hotel and details of contact no those we have to contact for any service .few things which I liked in this hotel was:
1.Beautiful windows view
2.Very clean and great service
3.Cheap rent and budget food service
4.Spacious rooms and hot and cold water available.
The hotel management was very nice and they provided very good service, various dishes like Indian, Chinese, etc. and if anybody doing planning for Kashmir trip then surely you can try this hotel.hotels is good for family as well as for friends .whenever I g to Kashmir I would definitely want to stay in this hotel. thankfulness for such a nice and great service by you