I booked a pair of book racks (Gavin Cabinet & Daniel Cabinet) at the Housefull International ltd at Bannerghatta Road on 15 Aug. The terms are full payment at the time of booking. They assured delivary on 2 Sep 2012. Then they started phoning us every day to tell that they will supply on 9 Sep 2012. On 9th Sep when we called up to enquire they state that one of the 2 is available and will be delivered the next day that is today. The second one they are not sure when they will supply, they say it will take another 10 days.
To our dismay even as of now (6.20 pm) its not delivered and when we call up they are informing that they will deliver tomorrow.
I do not know if this organization is not regulated under any of the acts that prevent fraud and such bad trade practices in this information age.
It is pure cheating, they are doing business by collecting huge capital from the customtakeouter free of coat with wrong promise of delivery of product and then make profits by using the free capital made from customtakeouter money.
Can anyone who has knowledge in consumer protection and consumer laws tell how we proceed to stop this fraud and help people from future harassement.
Regards
Dina
dinakar37@gmail.com