I read this book a while ago and the experience life changing. The book contains valuable knowledge which can be use to make good relationships with our friends and family. In short author gave so many examples from his teaching and experience which helps us to understand the concepts. Through his book we can understand how communicate with people. On other hand from learning simple techniques we can also be a prominent leader in our respected field. This books is must read for thore who are in sales.
Great book.