Hp 15- AC132NE laptop has good looks. Design is also very good. It is user friendly but as we talking about the performance of hp laptop it is not good its lags all the time. I feel very bad when didnot run any game in it. Reliability is also not good. Service and support of this laptop is really awesome. No issue with its service. It does not gives the complete value of my money . So hp has to improve its hardware to make it running smoothly. I am completely not satisfied with this laptop . So nobody can buy this laptop