Four years ago, I scrapped an Epson inkjet printer. Nobody was willing to service / repair it. I went for an HP Office jet 6208 which did scanning, printing, copying and faxing. Seemed a good deal though not very cheap. Over these four years, I have found -
a. Software for running it is bulky and finicky - throwing up nonsensical error messages every once in a while.
b. The software ’updates’ keep jamming my internet at awkward times
c. There is NO maintenance available. Its ’use and throw’ in the most extreme sense. In one instance, I had a paper jam which I could not fix because the printer would have to be opened up and I’m no good at such things.
d. Now, after only four years of light to moderate use, I have to throw it out because HP has a ’no repair’ policy for these machines - or so I’m informed by Redington. Absolutely no parts are available. It reminds me of the Sujata Dot matrix printer I had over a decade ago - the Company refused to repair but I was lucky to find somebody who was able to do it so that it ran for several years more.
e. It’s quite power hungry.
f. And it had a colour cartridge which would keep running out though I never used it - and it wouldn’t allow me to print unless I replaced it!
I’m stuck - I need a good quality printer and a scanner and I don’t know where to go. I sincerely regret having recommended HP to several of my clients a few years ago.
One last warning - if you’re buying ANY printer, make sure its this year’s model or, better, NEXT year’s model - because it appears to be global policy to stop supply of parts after a couple of years.