I am having a horrible time with my new HP pavillion. It cannot stay connected to the internet. I sent the computer in for repair; they kept it 2 months then returned it in the same condition. Now they have sent me a new internet card, but the technician that is supposed to install the part has made no contact. I have also researched and found that thousands of other consumers are having the same problems, if not worse. I will never buy an HP product again.