It is the best laptop of pavilion series and easy to handle and its amazing style and colour make it beautiful. I have been using this laptop for 3 years but there is no problem related to hardware or software and performance is always in new condition. it has best performance in its category and its cover and used fibre cover is also good. many other people also using this laptop for many years and appreciating its great performance. even 7 to 8 hours working on this makes no problem its battery backup is also very good and easy rechargeable. speed is also excellent there is no problem related to any performance. overall best laptop to purchase and in every city hp has its service centre.