I have HP pavilion G6 laptop which has atleast great specs on paper.It has intel( R) core( TM) i5 -3230M CPU which is clocked at 2.60GHz.It also has 4 GB RAM and laptop is based 64 bit archtiecture.The laptop does not support pen amd touch support.It comes preloaded with windows 8.The laptop is easy to use and has Nice user interface.If you are a normal user who uses laptop for seeing videos and listening music then it will be ok but if you are a heavy user like me who create app using anroid studio and plays graphic intense game then It will defineitly hang.I am using the laptop since 1 year , In only year the laptop is turned into a very slow laptop.The laptop cost is 45k which I think is overpriced.The service centre for HP can be seen all over the india.You can also contact the HP support team by calling Toll free number or by reaching them by their official website.