The bank has not ever sent me a credit card statement since the last 4 months I have been thr customer.
Also, for the month ended 20th Sep, 2007, my due date was 12th Oct, 2007. I drop the Citibank cheque dated 8th Oct, 2007 and dropped it the same day in CMH Rd ATM of HSBC drop box in Bangalore.
To my surprise, they do not process my cheque and I HAVE to TELL thm. The amount get debited on the 17th oct, 2007 and then they LEVY the financing charges and late payment FINE for NO FAULT of MINE!
Did I make a mistake by making the payment well before the time. I have created a community on Orkut also bcuse not even an ACKNOWLEDGEMENT has come from the bank side of my query.
The Nodal Officer in Chennai, Mr Narayan is alwayz in a RBI meeting no matter what time of the day he is called. He is the most senior person u cn escalate the matter to through an E mail.
The next person mentioned on the website is Mr Rajnish Bahl, whose only point of contact mentioned is his official mailing address.
https://orkut.com/Community.aspx?cmm=40802807