Worst decision in my life to buy HTC Desire 816 before 4 months, Already more than 5 friends was not recommended me. This fone looking stylish and smart so buy this phone and it was a worst decision in my life.
Before buy I trust HTC brand value and service centre. Why anyone buy branded product? bcz branded product atleast proving best warranty/service and best quality.
I am staying in Noida and here more than 1000 ITs companies and more than 5000 other companies and Only one HTC share and worst service centre where anyone can repair any phone like other repair centre with very high repair charge.
I have called more than 5 times to HTC CCE and more than 3 times email to HTC support team and HTC CCE force me to go to service centre to repair the phone and I was found worst share service centre and he charging me Rs. 4, 500 and 10-12 days for repair screen damage while my phone only drop from 2 fits.
When I was called HTC CCE, HTC’s executive committed to me "my service centre & Research team able to identify exact hight from dropped the phone." After visited HTC service centre I am very frustrate of our decision to buy HTC fone.
I think HTC are not able to help me.
In USA, Customer is King and in india, Customer is Ullllu like indian politicians use voter and forget after election.
If you want really to know customers issue and about your service centre please read below link.
"https://mouthshut.com/product-reviews/HTC-reviews-925593068"