I wanted to primarily open an account in ICICI in order to open a De-Mat Account.On line share trading was what I intended to do .In spite of a request made through the internet for the Online share trading account , it took me 4-5 reminders and more than a month for the person to actually contact me and collect the necessary details .
Any direct enquiries in any of the banks were totaly unattended , and was inturn routed to a different branch.
Even after the account was opened , and I started trading with the account , the Website does not at all , offer any friendly way to find the simplest of the details.
In addition , the ATM counters are so small , that you have to wait in a queue outside the ATM counter for your turn , which is not such a good thing for customer to experience , unlike CITIBANK ATM counters .