I have been a customer of ICICI Bank for more than 4 years now. Over the years, banking with ICICI has been a pleasurable experience. From ATMs to e-Cheaques and Internet banking to Phone banking the whole gamut of services is enthralling.
For people who have access to internet, I strongly recommend to go for Internet banking facility. Almost all the services are available at the click of a mouse. The facility that impressed me the most is the seamless integration that the bank offers between your savings, FD, demat a/c. Credit card payments and other utility bill payments can now be made over the internet. ICICI Bank has truly made life simpler for me.
The customer care service of the bank has also been very good. I have got all my queries/problems resolved in the first call itself. The phone numbers are easily accessible. The call is picked and answered within seconds. People may complain about ATMs not working or cash not available but the fact is there ATM service is far better than any other bank in the country.