Icici bank only provides support to the rich customers but for the poorer section of the society is deprived of the banking service due to its heavy monthly average balance.
if you are unable to maintain this amount then they charges you more than 200 per month and in the contrary if you have more than 10000 in your account then you are able to get their service from home.
Besides the employees do not care for the economically weaker section people as their incentives are lees for low maintained account. Everything is about money there. They do not care about your needs / requirements.