ICICI BANK is one of the pioneer banks in the country. The phone banking service is ok as you have to spend a lot of time waiting for the automated machine to shut up but overalla s compared to other banks it is good.
ATM service is awesome you can find an ICICI ATM on almost every corner a whooping 400+ ATMS all over the country. At times the ATMS are out of cash but rectification does take a lot of time. But this hardly matter as the next ATM would be hardly 5 mins away.
Internet banking is OK OK types as the interface is not that rendy or user friendly either. I plan to take some tutions for starting internet banking:):)
Paying a bill is itself sso hectic
Customer service well this is the place where ICICI bank needs to improve a lot. Thanks to some really irritating officers who very rudely say its better you do this thing through phone banking only.this attitude really sucks