As usual ICICI Bank website was down other day when I tried to login. Everytime when I wanted to navigate from one-page to another the session gets time out. For God sake Do not tell me, "Sir, the page gets timed out if unattended fro some time", it can’t be 5 seconds? I’m a pro-internet & computer user. Hence it blocked my user ID.
Even today when I tried resetting my password online, the Unique number came on my mobile, but when I tried to enter on your reset screen, again session expired. session expired. session expired. I tried almost 15 times before giving up. Don’t even tell me, "website may be under-maintenance", it can’t be so all the time & that too during peak hours. Again when I tried, it said Unique ID is not generated yet, please follow Step-1. when I did so, it said "Can’t generate again, wait for 4 days before trying again"
Trust me, I’m abusing their internet services from inside but not mentioning it here, ICICI have frustrated me till that extend. And it will not stop here, I wish to take it to customer forums, so that the world is also made aware, the bank they consider as India’s Largest Pvt Sector Bank has world’s inferior internet technologies, I know this since I’d worked with them once upon a time.
Your NetBanking is Poor, very poor.
ICICI ATM’s - Always out of cash or outdated vending machines. You’ll always notice "Out of Order" boards at the Kandivali’s Charkop ATM & Malad - Orlem’s ATM. The refilling is not done on time, Yes, the security guard will tell you this.