I send mails to kamath.kv@icicibank.com and headservicequality@icicibank.com. and after a month or so my issue was resolved. Thanks to all the suggestions given here.
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I have an issue with ICICI Bank. Can anyone help me out? My father wanted to send me some money. So I called up ICICI Customer service - they told me that if my father puts the amount into an ATM in Kerala, I wil get the amount in my account within 3 working days. When I did not get it in 3 days, I called up n they told me it will take 5 days and same after 5 days they told me 7 days.
So my father went to the ICICI Branch near his place and the Branch Manager told him that it will take 21 days and advised him to cancel the cheque. The Customer care manager called from Mumbai to apologise for the CC people. After 21 days ICICI charges me Rs.1500 rs for dishonor of the cheque. They tell me nowto go to the Branch Manager there and request him to put the amount back. wow !! So I pay for ICICI’s mistakes.
Anybody knows how to approach this legally?