I have been using a savings account of ICICI for 5.5 yrs now and wanted to share an experience which I encountered today morning. I had visited the Prabhadevi, next to Ravindra Natya Mandir branch today morning in rush to have deposits made to my multiple accounts. With multiple deposits I was in a paranoid situation on having the deposits made and walked towards the deposit slip options unknowing that there is a deposit machine available for service as I rarely do deposits and transfers, hence not using net banking as well.
While I was busy writing the deposit slip a gentlemen Mr. Jayawant Chinmaidakar - Junior Officer [ If Im spelling it correctly ] walked to me and asked whether I require assistance and guided me to the deposit machine helping me understand the benefits and assisting in depositing the cash and cheques. With extreme polite and well mannered tone he assisted me in a fraction on 5 minutes and I was done with all my work. Hats off to you Jayawant I am thoroughly impressed with the way you have guided me and created awareness for future.
Keep up the good work and I am sure you will have more write ups like these. It makes me feel pleasured with the association I have with ICICI bank and employees like Mr. Jayawant who has made me save time, energy & make my reach office on time:) only and only because of his perfect guidance to my requirement. Thank you once again.
Thanks & Regards,
Shailesh Choughule