Hai Everybody,
I have recently(august 2002) opened an nri account with icici bank. When opening an account those nri people of icici bank will write to me 2 or 3 mail to clarify my doubts..thats good..they account opening with online is easy and its done very fast...they have send the card and chq to my indian address. My family members didnt even open the package..but however the money is getting withdrawn from icici atm by a third person.. its been done twice for the amount of 5000.00 every time. on 17/09/02 and 21/09/02. I have come to know about this when I was checking the statement online. I thought that my family members were drawing money. Since I have the habit of calling home every sunday, when I enquired about whether they have taken any money, they told me that they dont even opened the icici atm card package.. I got shocked hearing this and immediately I called the customer support of icici and blocked my atm card. regarding this I have sent a mails and fax to them asking for more details and what will happen for the lost money. my father is also lodged complaint with the local branch in my city. But there is no reply from them and they didnt seems to be writing a courtesy mails...i have even used the write to account manager facility with infinity account. Till now there is no reply from them. What a kind of service they are giving to the customers...
Regards
Balu