I opted for ICICI Lombard two wheeler insurance from Reliance fresh due to time saving and hassale free job. but when I tried to renew it only I came to know that I cannot renew online.
Instead of paying 99 rs as service charges for Reliance fresh thought of doing online but I was not able to enter the previous policy number in the online page. Due to this I contacted cusotmer care ph. no and they said they will do it on phone but asked me to take extra cover for the co-traveller. and they say it is mandatory and I will have to bear extra Rs. 156 for the same. But in online if I calculate the premium it will come less but I am not able to enter the previouc policy no. again I been to Reliance fresh t get it done. just imagine am able to get renew the policy for less amount in agents side not from ICICI customer care.
They said if you go with the agents you will not get the service properly. then why the hell the have agents/dealers fo this.Moreover what is the point if am not able to renew myself...... it is just one more way to loot the money from the valued customers.