2 experiences:
1.] First an application for a home loan to be refinanced was rejected.
Reason from IDBI - I have not paid my EMI’s monthly, which may not be acceptable to IDBI auditors.
My clarification- I have paid 1.5 lac rupees instead of .96 lacs back to the back for this year. Wont IDBI auditors note that excess payment. Also my current bank is satisfied if I pay a lump sum in 2-3 months once in a while. I am also not on their defaulters list.
Conclusion - A highly educated staffer with an egoistic and highhanded attitude denies IDBI to get business.
To prove I had a valid case and to satisfy my curiosity on the validity of IDBI’s officer’s charge I went to HDFC and told them that my loan had been rejected by IDBI.
HDFC looked at my previous bank statement and immdtly said no Problem. Today I have transferred my loan on to HDFC.
2.] I have a joint account in the bank.
I ask for a second debit card for my wife.
The card does not come for a month.
I pursue the matter and helps come from a nice IDBI employee who gets the letter personally and hands it to me.
The letter had my wife’s name and a Nagpur address on it.
I am from Pune and have never ever visited Nagpur.
I was really harassed for the housing loan refinance by IDBI. Hope it does not happen to others. Today it is possible for me to run around and get things done. What if this had happened to one of those poor people who have less education and are not aware of other options available.