I have opened one account with IDBI bank in the month of March 2011 based on their attractive TV commercial stating that there will be no charges on certain products such as NEFT, transaction on other bank ATM etc etc.
Till the time everything was going on fine but yesterday upon transacting one NEFT charge of Rs.5/- has been deducted from my account. I got surprised and then upon checking their website I have fond that they have revised their Service charges with effective from 15th December 2011 without any information to their customers.
Horrific marketing adopted by IDBI marketing team.
When putting commercial on TV stating that we have reomoved the charges then who is going to inform customers while PUTTING THE CHARGES?
Really a senseless(Means a Bakwas) bank service. Just stay away from this bank as there is no good things other than regular features that has been offered by any other bank.
Update As on 02/02/2012
Just by roaming the Service charges today I have came to know they have removed the NEFT charges done from Net banking. Chalo kuch to aachha kiya!
Update As on 19/05/2012
Now Again a Jhatka from IDBI bank: An annual charge of Rs.110/- shall be levied on the Debit card with effective from 1st June 2012. What a Marketing strategy, First gain the customer then Keep on Putting charges. Zor ka Jhatka Dheere se lage!