I am using this product for last three years. There is no complaint from this product even my frequent use. Customer support is very good. For installation and demontration [It is 100% free service and we have to utilize it] they have attended with in five hours.
I am using this oven frequently. Almost all items we can prepare, like Grilled Kababs, Chappati, Biryani, Idli etc. etc. Most advantage is drastically we can reduce cooking oil usage. Once, I try appall, It is amazing.
I am recommending to all, to use the free service like installation and demonstration that almost all companies are providing for their durable-goods.
This cost may be included with the product cost. In my case I have called them for installation and demo, I have exploited them to the maximum. May be because of this, I am using this product for a longtime without any complaint.
May be you are well aware of a product like, how to install, how to use, what to do, what not to do. But service people are technically trained people they can give more ideas. I will strongly recommend this product and company, if anybody wish to buy Microwave Owen. I am happy, if you got any good information from my review.