We recently bought an IFB Bosch 7kg washing maching after a lot of deliberation and trepidition.
The machine is like a gift from heaven for me because here in Bangalore , with frequent power cuts, I needed a machine that could start on its own from where it left.
The options of hand wash to 90 degrees cotton wash is amazing and leave the clothes as good as new. Now about the service, I am unable to give them the same credit as the machine, after all they are human!!! During installation, I had requested a stand and a cover and we are 4 months into use sans both.When I called the call centre, they , very efficiently took my call, contact number etc and promised to deliver the needful by the next day.
A day later , the stand and cover didnt arrive but a message appears on my mobile phone screen that my issue with IFB is resolved and thereby closed!!!