IFB Chennai service is worst to the core in providing service. In spite of an active AMC, I am not getting service. I have been calling the customer service for about a month to get my washing machine fixed in vain. The customer care, chennai service center and the branch manager, none is working towards customer service. Total failure of IFB customer care.
I wonder how such a international brand has sub stranded service network and a non-working branch manager.
I will not recommend anyone to go for IFB brand specially in Chennai, because the service is poor to the core. The IFB customer care will push to go mad in following up with them for a service. Till now I have made hundreds of call in vain to get a proper service in spite spending money on AMC.
Total customer service system