I bought this machine in May 2005. I always wnated to buy a front loading washing machine. I like the features like soackig, tempareture wash. It worked fine for a few days then some IC gone and it took more than 2 weeks for the technician to attend and another 2 weeks to replace the IC which is defective part from IFB. Later the Dryer is not working, I Had to call the technician again and it took more than a month for the technician to attend and it was silly mistke at the time of fixing the IC Issue and he corrected in half an hour. Even though the wash quality is good it takes more time to complete the wash (normally 2 hrs for me). The minimum time it takes is 1 hr and max can be upto 2 and half hour. I had only one problem with this machine that is Service