I purchased this IFB Serena Sx washing machine to get a helping hand at the winter season. I purchased this from online shopping site 6 months ago thinking it a good brand providing good quality product.
But my expectations are totally wrong, I when I start using this machine then it operates very nicely but only for 2 or 3 days afterwards it stop snd start suddenly.
Its button are not responding, when I click the start button it stops working this problem continue for 6 days but it runs again fluently. This is not a big problem but it creats a big problem when it stop working suddenly and not operatable, I tried for 10 days but it not working. It looks like a dump box doing nothing.
Then at last I call to there service center which said that it may take more than 20 days to reach at you. As due to problem I waited for there representatives , they came after 1 month and repaired it.
But this is not enough after 1 month of its repair it again starts creating same problem. Then I realised that the product is not of a good quality due to its poor quality it creats many problem for its customers.
Finally I will say that this product is very cheap and poor in quality which provide very poor performance.
Thanks.