I purchased online motor policy no. 94490573 one month back but despite of giving many reminders on toll free number still I have not received hard copy of the policy.
Than I lodge a complaint on their customer care email address & I got a reply that my policy papers has been delivered by overnite courier(no. 8487006216). When I did not receive policy paper than I checked from overnite site & it is showing that papers has been delivered. Which address it was delivered? Definitely not to my adress.
I have to sell my car & still I am hunting for policy papers. A company which cannot deliver policy paper than forget about any insurance claim from the company.
My honest advice to you is that do not but any policy from IFFCO TOKIO. Logo of company should be changed to " ROTE RAHO"